Challenges

Commerzbank serves more than 18 million private and small business customers and over 60,000 corporate customers. The bank was looking to digitise its in branch messaging to adapt in real-time to customer requirements with dynamic communications.

Solution

We have worked with Commerzbank for over five years, helping them to adapt to changing customer requirements. Their branches focus on creating a feel-good atmosphere with coffee machines and discreet business areas.

We designed and installed a range of display solutions at 11 flagship branches including 98” video walls, 43” customer guidance systems and tablets for customers to use themselves. With a holistic service concept, further digital modules are planned in the branches.

We worked with Commerzbank from the initial site survey to full turnkey delivery including display specification and placement, logistics, installation and ongoing servicing and maintenance.